ENHANCIBLE DIE-CUTS : The order form for personalization of die-cut designs requires two pages of information. Directions must be given as to backer card style number, Enhancible design style number as well as specification of vertical or horizontal orientation of copy on the backer card and preferred placement of the die-cut. A proof is required on these orders.

LAYOUT CHANGES ON FOLDED INVITATIONS: Front cover designs on folded cards are pre-printed. That which has already been printed on the cover cannot be deleted (unless die-cut). However, copy can be overprinted on many cover designs. Inside copy area is blank until printed to your specifications. Art elements shown on samples are optional. Be specific if you delete art or change from sample shown.

LAYOUT CHANGES ON FLAT CARD INVITATIONS: Art elements and color designs have been pre-printed. Neither color nor design can be changed on those elements already pre-printed.

TYPE: The type shown on the sample will be used unless otherwise indicated. Type size can be modified depending on space limitations. (You must indicate if you want larger or smaller type than shown on sample). A different type style from that shown on the sample can be substituted as long as the style is selected from another Glad Tidings sample or from sample type face list. To change type style, write Item Number with desired type style in the box shown on the order form. Glad Tidings will not be responsible if customer is displeased with an invitation when the type style has been changed from the sample shown. Each invitation layout is designed to a particular type style. When the type is changed, the look of the presentation may change. (A proof is suggested when changing type style.)

LATE COPY CHANGES: If changes are requested after type has been ordered (but before invitations are printed) there could be an extra charge.

CUSTOM DESIGNS: Special designs can be created on a custom basis for orders of 500 or more. Call for estimate. Client’s illustration, logo or calligraphy accepted at no extra cost if camera-ready art.

QUANTITY DISCOUNTS: Available for large quantity orders that we print. 500 - 900 ... 5% discount; 1000 -1999... 10% discount; 2000 or more... 15% discount. (Dealer must ask for discount).
DISCOUNTS apply to stock only. Out of pocket costs not included.

MULTI-COLOR INK - PRINTING: Includes covers of folded cards, back sides of invitations, 2 sided response or insert cards, multiple colors of ink is an additional charge.

QUANTITY/QUALITY VERIFICATION: Glad Tidings checks all orders for quantity and quality before they leave our plant. However, human error can occur. The dealer is responsible for checking these before the order leaves the dealership. We cannot be responsible if problems occur without store verification. We must be notified within 3 working days after receipt of order.

ADDITIONAL ENVELOPES: If required, extra envelopes may be ordered.

EARLY ENVELOPES: Blank or imprinted envelopes can be shipped in advance of full order.

INK COLORS: No charge for one color ink. There is a charge for each additional color and one production day must be added for each color. Select from colors shown on the ink color list. You must specify color desired. Be specific, state the color of ink, not generic BLUE, etc. Certain ink colors and multiple inks require more time in production.

ENVELOPE AND RESPONSE CARD PAPER COLORS: Color may be varied from sample at customer discretion. There is no additional charge for color change. Select from envelope colors sampled in decks. Please specify exact color for each item. Be specific, state the color of the envelope, not “generic” WHITE, etc.

PROOFS - AVAILABLE ONLY ON REQUEST: Proof charge is for all parts of each order. There is a charge for copy or type change made from proof. Proofs on guaranteed rush orders add one production day on One and Two Day Guarantees, and may add an extra day to Three Day Guarantees. (Glad Tidings cannot be responsible for any errors not corrected by you on proofs.)

DISPLAY SAMPLES: Available on request. Include invitation numbers if specific designs are needed.

ORDERING: Please use Glad Tidings order forms to expedite service. These order forms are a part of a production system designed to give you fast response. If not using Glad Tidings order forms, Dealer must be responsible for providing all information asked for on the Glad Tidings form. When information is missing or difficult to decipher, it slows down the production process.

TELEPHONE ORDERS NOT ACCEPTED: Dictated copy by telephone is dangerous. It is recommended orders be faxed to save time and insure accuracy. (See Fax instructions.)

CANCELLATIONS: An order can be cancelled after receipt as long as that order has not been printed. There are cancellation charges, please call customer service.

SHIPPING: Unless otherwise specified, all orders shipped UPS Ground Service. We will ship direct to your customer when advised to do so.

ERRORS: If an error should occur, contact Glad Tidings immediately. We stand behind our product and will correct errors. However, we can only be responsible for the cost of those errors incurred in our plant by our employees. Orders must be checked for text and quantity accuracy by Dealer upon receipt before delivery to the customer. In case of discrepancy, Glad Tidings must be notified immediately, not after customer has the order. (Dealer is responsible for reprinting costs due to ordering inaccuracies or incomplete information.)

FAX: Faxed orders are expedient, however, there are some limitations. To avoid errors, please follow these directions:

• Avoid writing in extreme left, right, top or bottom margins.

• Avoid writing or typing across rules (lines) on order forms. This distorts characters -- sometimes makes a “c” look like an “e”, etc.

• Make large, clear letters -- small letters tend to close up and distort.

• If using typewriter, be sure the type is dark and clean. Small, light type is very difficult to read and sometimes distorts.

• “Always use dark black ink”. . . no blue ink, no pencil.

• Glad Tidings cannot call to confirm receipt of faxed orders. If you are concerned, you must call to verify receipt. Glad Tidings will call only if there are questions or obvious problems about the order.